Graduate Certificate in Quality Management Tools

The curriculum for this certificate, Quality Management Tools, is designed to enhance the student's ability to use tools such as root cause analysis, benchmarking, affinity diagrams, and earned value analysis.  Students will gain skills that will enhance their ability for planning and controlling an organization and decision-making.  Upon completion of this certificate, students will be able to:

a.  Analyze and interpret results using quality management tools;

b.  Develop methods for planning and controlling processes;

c.  Demonstrate analytic and decision-making skills; and

d.  Demonstrate critical thinking and problem-solving skills.

Additional Information:  Reference the Program Landing Page for additional information, such as cost, delivery format, contact information, or to schedule a visit.

Admission Requirements

Degree From a U.S. University

     a.  Undergraduate GPA¹ of 2.75 or higher.

Degree From a Non-U.S. University

     a.  Students who earned a baccalaureate degree from a university located outside of the United States must satisfy all of the following to be considered for admission into SHSU's MBA program. 

          i.  GMAT score of at least 500.

         ii.  TOEFL score of at least 79 or IELTS score of at least 6.5, or Duolingo EPT score of at least 105.

        iii.  English translations and evaluations of official transcripts.

¹

The undergraduate GPA is the GPA from courses taken at the degree granting institution.  Transfer grades are not used in the computation of this undergraduate GPA.

²

The advanced hours undergraduate GPA is the GPA from junior and senior (3000 and 4000) level courses taken at the degree granting institution.  Transfer grades are not used in the computation of this undergraduate GPA.

The Texas Higher Education Coordinating Board (THECB) marketable skills initiative is part of the state's 60x30TX plan and was designed to help students articulate their skills to employers. Marketable skills are those skills valued by employers and/or graduate programs that can be applied in a variety of work or education settings and may include interpersonal, cognitive, and applied skill areas. 

Graduates of the Graduate Certificate in Quality Management Tools program develop a specialized skill set that prepares them to lead quality initiatives, optimize operations, and manage projects effectively across industries. The Graduate Certificate in Quality Management Tools is designed to provide graduates with the following marketable skills:

• Operations Strategy & Analysis: Students learn to evaluate and improve operational systems, aligning them with strategic business goals.

• Quality Assurance & Continuous Improvement: Students master principles of quality control, Six Sigma, and Total Quality Management (TQM), enabling them to drive performance excellence.

• Project Planning & Execution: Students are equipped with practical tools and methodologies (e.g., Gantt charts, critical path analysis, risk assessment) to manage complex projects efficiently.

• Production & Inventory Control: Students develop expertise in forecasting, scheduling, and resource allocation to ensure smooth and cost-effective operations.

• Problem Solving & Decision-Making: Across all courses, students refine their analytical thinking and decision-making skills, using data-driven approaches to solve operational and quality-related challenges.

• Process Optimization & Lean Thinking: Exposure to lean principles and process mapping techniques prepares students to identify waste and streamline workflows.

• Cross-Functional Collaboration: Students learn to work effectively across departments, bridging gaps between operations, quality, and project teams.