COMS 3371. Conflict, Negotiation, and Resolution. 3 Hours.
Students examine the dynamics of conflict and negotiation in interpersonal and professional settings. Emphasis is placed on identifying the underlying causes of conflict, understanding communication patterns that escalate or de-escalate tension, and developing practical strategies for resolution. The course builds skills in active listening, perspective-taking, and collaborative problem-solving essential for managing conflict effectively in personal and workplace relationships.
