Graduate Certificate in Quality Management Tools

This is an archived copy of the 2023-2024 catalog. To access the most recent version of the catalog, please visit http://catalog.shsu.edu.

The curriculum for this certificate, Quality Management Tools, is designed to enhance the student's ability to use tools such as root cause analysis, benchmarking, affinity diagrams, and earned value analysis.  Students will gain skills that will enhance their ability for planning and controlling an organization and decision-making.  Upon completion of this certificate, students will be able to:

a.  Analyze and interpret results using quality management tools;

b.  Develop methods for planning and controlling processes;

c.  Demonstrate analytic and decision-making skills; and

d.  Demonstrate critical thinking and problem-solving skills.

Additional Information:  Reference the Program Landing Page for additional information, such as cost, delivery format, contact information, or to schedule a visit.