Department of Management, Marketing, and Information Systems

This is an archived copy of the 2018-2019 catalog. To access the most recent version of the catalog, please visit catalog.shsu.edu.

Chair: Gerald Kohers   (936) 294-1256

Website: Department of Management, Marketing, and Information Systems

Vision

The Department of Management, Marketing, and Information Systems aspires to develop professionals to be leaders by offering a high quality education in the major degree programs of Management, Human Resource Management, Marketing, and Management Information Systems.

Mission

The Management, Marketing, and Information Systems Department’s mission is to equip students with the requisite knowledge and skills in management, human resource management, marketing, management information systems, and related careers. The department is committed to excellence in teaching, intellectual contributions, and service.

Academic Programs

The Management degree program (MGMT) is designed to prepare students for positions and careers requiring leadership and managerial skills with management emphases enabling students to focus on general management, operations management/supply chain management, and entrepreneurship.

The Human Resource Management degree program (HRM) is intended to prepare students to manage an organization’s human resources. In particular, the core HRM practices of recruitment & selection, training & development, compensation & benefits, and performance management are examined to promote efficiency and effectiveness, and to maximize the value of human capital in an organization.

The Marketing degree program (MKTG) prepares students to make managerial decisions that involve the process of creating; promoting; pricing,;and delivering goods, services, and ideas that provide value. Graduates with a BBA in Marketing will possess the knowledge and skills in the areas of written communication, decision making, presentation, persuasion and negotiation, data and financial analysis, ethical behavior, team work, and other business-related functions in a dynamic global environment.

The Management Information Systems degree program (MIS) is designed to provide students with the business and technical knowledge and skills necessary to function in areas such as database management, software development, information technology (IT) infrastructure management, and IT project management. The MIS program also incorporates SAP and Microsoft certification exams in those areas.

Student Organizations

  • Association of Information Technology Professionals (AITP)
  • American Production and Inventory Control Society (APICS)
  • Beta Alpha Psi (BAP)
  • Society for Human Resource Management (SHRM)

Scholarships

Scholarships are available on a competitive basis. Students are encouraged to apply for scholarships using the Scholarships4Kats program on the Financial Aid website.  The Scholarships4Kats program is a single application that will allow the student to apply for most scholarships available on campus whether at the departmental, college, or university-level.  The deadline for applying for College of Business Administration scholarships is February 15. The specific scholarships available in the Department of Management and Marketing vary from year-to-year and may include:

  • Ed and Daphne Sower Memorial Scholarship (available to freshmen majoring in Management with aspirations in the area of Operations Management).
  • Victor E. and Judith Sower Scholarship
  • Helen Cochran Gilliland  Human Resource Management Scholarship
  • K.K Lovell, Jr. Scholarships
  • Dr. Paul R. and Emily J. Reed Human Resource Management Scholarship
  • Robert A. Barragan Management Scholarship
  • Project Management Institute Houston (PMIH) Scholarships

Please see the College of Business Administration section for information on college and university-level scholarships.

Management

MGMT 3310. Principles Of Management. 3 Hours.

This course is concerned with the principles and methods used in managing and operating organizations, both domestically and abroad. Course coverage includes analysis of the organization's environment and the managerial functions of planning, organizing, leading, motivating, and controlling.
Prerequisite: 50 completed hours.

MGMT 3320. Organizational Behavior. 3 Hours.

Students in this course will learn about individual and group behavior in organizations and how it affects the achievement of organizational objectives.
Prerequisite: MGMT 3310 (can be taken concurrently).

MGMT 3325. New Product Commercialization. 3 Hours.

This course addresses the issues of formulation, financing and operations of bringing new products to market. The course will include a group term project designed to teach the students the process of commercializing new products. Topics will include environmental screening, developing and testing the concept of the product, funding, patents and copyrights.
Prerequisite: MGMT 3310.

MGMT 3327. Mgt of Innovation & Technology. 3 Hours.

This course addresses issues concerning the management of innovation and technology such as developing creative potential in individual and organizations and the management of creative employee. Topics will include the importance of innovation and technology to business and society, forecasting for innovation and technology, the value of creation, types of innovation, and the role technology plays in innovation.
Prerequisite: MGMT 3310.

MGMT 3330. Human Resource Management. 3 Hours.

In this course, students examine core human resource management practices, including job analysis, recruitment and selection, training and development, performance management, compensation and benefits, and employee and labor relations as well as explore legal requirements affecting human resource management decisions..
Prerequisite: MGMT 3310.

MGMT 3348. Small Business Management. 3 Hours.

A comprehensive study of all areas of operations and management of the small business enterprise. Topics covered include: ownership form, site analysis, planning, organizing, staffing, financial control, inventory control, and marketing tactics.
Prerequisite: MGMT 3310 and MKTG 3310.

MGMT 3350. Services Marketing Management. 3 Hours.

This course examines the characteristics of the service domain. The planning, organization, production, and marketing of quality services will be the focus of the course.
Prerequisite: MGMT 3310 and MKTG 3310.

MGMT 3370. Operations Management. 3 Hours.

This course addresses issues pertaining to the operations function within manufacturing and service firms competing in a global environment. The relationship of operations to other organizational functions will be investigated. Topics include decision making, project management, forecasting, capacity planning, facilities design and location, process and product design, inventory management, and quality assurance.
Prerequisite: MGMT 3310 and BANA 3363 (concurrent enrollment allowed).

MGMT 4080. Independent Study. 1-3 Hours.

The credit in this course varies according to the work performed. The student may pursue special studies for which a special course is not organized. Variable Credit (1-3).
Prerequisite: 30 hours in Business and Economics and consent of the instructor.

MGMT 4085. Special Topic. 1-3 Hours.

This course of faculty-led study is designed to provide undergraduate students exposure to new Management topics and concepts in a course setting. Variable credit (1-3).

MGMT 4320. Intl Field Studies in Mgmt. 3 Hours.

Directed studies of organizational behavior, managerial functions, entrepreneurship, and small business in a study abroad program.
Prerequisite: Permission of Instructor or Department Chair.

MGMT 4325. Family Business Management. 3 Hours.

Students are provided an overview of family business, including an exploration of factors contributing to economic success, family harmony, and business continuity, and they explore the challenges and opportunities facing individuals and families involved in family business relationships. Some of the specific topics include the family system, culture, entrepreneurial influences, conflict and negotiation, career planning, ethics, governance, succession and strategic planning, professional support relationships, and survival skills as a son or daughter in a family business.
Prerequisite:Junior Standing.

MGMT 4327. Corporate Entrepreneurship. 3 Hours.

Students explore the concepts, key factors, and practices of entrepreneurial activity as a process inside corporations and examines ways entrepreneurial transformation can be achieved in larger organizations. Course topics emphasized include internal ventures and external collaborative approaches that include corporate venture capital investments, licensing, different types of alliances, and formal joint ventures.
Prerequisite: Junior Standing.

MGMT 4330. Compensation. 3 Hours.

In this course, students will examine the components of a compensation system, which include internal alignment, external competitiveness, recognizing employee contributions, and the management of the system, to promote effective pay determination decisions.
Prerequisite: MGMT 3330.

MGMT 4335. Mgt & Labor Relations. 3 Hours.

A study of the legal perimeter of management labor relations, the collective bargaining process, and problems of union contract compliance.
Prerequisite: MGMT 3330.

MGMT 4340. Internat'l Managmnt & Marketng. 3 Hours.

A study of the decisions that managers must make in the planning, organizing, and operating of companies in cross-cultural environments. Available to Business Majors only.
Prerequisite: MGMT 3310, MKTG 3310.

MGMT 4345. Social Respon Of Management. 3 Hours.

A study of the role business plays in our society and the obligations and responsibility it has to society. The course examines the ethical, environmental, and cultural implications of industrial/technological societies and their history.
Prerequisite: MGMT 3310.

MGMT 4350. Project Management. 3 Hours.

This course focuses on the planning, implementation, and control of projects. Coverage will include the project management knowledge areas and lifecycle of projects. The appropriate intellectual foundation will be established so that students can work, individually and in teams to solve project related problems.
Prerequisite: MGMT 3310 and BANA 2372.

MGMT 4355. Human Resource Development. 3 Hours.

In this course, students will be provided an overview and foundation of the human resource training and development (HRD) profession, they will identify current issues for HRD practitioners and researchers as well as highlight current work place changes and their impact on human resource training and development.
Prerequisite: MGMT 3330.

MGMT 4360. Supply Chain Management. 3 Hours.

This course is a study of how different organizations can effectively coordinate to form the supply chain of a product or a service in order to deliver it to end consumers at the lowest cost possible while optimizing customer service levels. Students will learn the managerial principles and methods used to efficiently perform the sourcing, production, and distribution of products and services in a global environment. Topics include purchasing, supplier selection/development, materials handling, demand planning, risk management, transportation, warehousing, inventory management, and channel relationships.
Prerequisite: MGMT 3370 (co-requisite), MKTG 3310.

MGMT 4365. Service Operations Management. 3 Hours.

This course addresses issues pertaining to the operations function within service organizations competing in a global environment. The relationship of operations to other organizational functions will be investigated. Topics include understanding services, new service development, service quality, process improvement, location decisions, capacity planning, waiting lines, forecasting, inventory management, and service supply relationships.
Prerequisite: BANA 3363 and MGMT 3310.

MGMT 4375. Quality Management. 3 Hours.

A study of current topics in quality assurance management to include total quality control, statistical quality control, statistical process control, quality circles, and Deming's methods. Emphasis will be placed on the systems approach to quality assurance.
Prerequisite: MGMT 3310 and BANA 3363.

MGMT 4389. Internship. 3 Hours.

This course is course designed to provide the student with an opportunity to apply academic skills in a practical work environment. (See Internship Coordinator prior to enrolling.) All internships must be approved in advance in order to receive credit.
Prerequisite: Department approval and minimum overall and COBA GPA of 2.5.

MGMT 4390. Strategic Management & Policy. 3 Hours.

The evaluation of external environmental factors and internal organizational strengths and weaknesses for the purpose of formulating organization strategies.
Prerequisite: Senior standing, MGMT 3310, MKTG 3310 and FINC 3320.

Management Information Systems

MGIS 1301. Intro To Information Systems. 3 Hours.

In this course, students will be provided with the knowledge and skills necessary to succeed in today's computing society. Students will make use of hardware and software to efficiently and effectively solve problems and make better decisions.

MGIS 2320. Business System Implementation. 3 Hours.

An introduction to the implementation of common business applications using current visual application development platforms. Basic structured and object-oriented computer programming techniques are covered in the context of the creation of business-oriented systems.
Prerequisite: CSTE 1330 or BUAD 1305 and MATH 1324 or 1314 or MATH 1420.

MGIS 3310. Principles of MIS. 3 Hours.

An introduction to the management and use of information systems in organizations. Material presented is selected to increase the student's literacy in this rapidly changing field, including commonly used acronyms and emerging technologies. Organizational applications of information systems will be discussed for the functional areas of the firm.
Prerequisite: BUAD 1305 or MGIS 1301 or CSTE 1330 and 50 hours.

MGIS 3320. E-Commerce Implementation. 3 Hours.

An introduction to the implementation of common business applications for e-commerce using Internet related technologies. Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), scripting language(s), and other current technologies will be covered in the context of e-commerce.
Prerequisite: 50 credit hours.

MGIS 3330. Business Database Management. 3 Hours.

Introduction to databases. Design and implementation principles, including entity-relationship modeling and normalization are studied and applied in order to create an organizational database. Students will become better computer users, who are more knowledgeable about the uses of databases in solving business problems, and learning a new way to think about business and its information needs.
Prerequisite: MGIS 3310.

MGIS 4080. Independent Study. 1-3 Hours.

The student may pursue studies for which a special course is not organized. The credit in this course varies according to the work performed. Variable Credit (1-3).

MGIS 4085. Special Topic. 1-3 Hours.

A study of emerging information technologies. Class participants will learn about the technical fundamentals and business applications associated with information technologies. Variable credit (1-3).
Prerequisite: MGIS 3310.

MGIS 4330. Business Database Mgt II. 3 Hours.

This course provides knowledge and skills for database design, development, and implementation in a multi-user business environment using a database management system (DBMS). Structured Query Language (SQL), a database procedural language, and other current technologies will be covered in the context of DBMS.
Prerequisite: MGIS 3330.

MGIS 4340. Systems Analysis & Design. 3 Hours.

In this course, students will acquire knowledge and skills for analyzing an organization's information needs and designing, evaluating, and implementing computer-based information systems using a structured approach. Special attention is given to understanding the needs of an organization and translating those needs into a solution recommendation following project management best practices and a structured methodology.
Prerequisite: MGIS 3310.

MGIS 4350. Business Network Management. 3 Hours.

In this course, students will learn the current and emerging telecommunications services and networking technologies with emphasis on their strengths, limitations, and business applications. They will also investigate aspects of installing and managing networks within business organizations. Covered topics will include commonly used network media, operating systems, LAN and WAN technologies, inter-networking approaches, and media.
Prerequisite: MGIS 3310.

MGIS 4360. Design & Implementation Of Erp. 3 Hours.

This course is the study of the types of issues that managers will need to consider in implementing cross-functional integrated systems. Students will learn the general nature of enterprise computing, re-engineering principles, and the technical foundations of client/server systems and enterprise information architectures. Topics include the tools and methodology, modules, processes, industry initiatives, and different types of enterprise information systems, primarily SAP ERP.
Prerequisite: MGIS 3310.

MGIS 4389. Internship. 3 Hours.

This course is course designed to provide the student with an opportunity to apply academic skills in a practical work environment. (See Internship Coordinator prior to enrolling.) All internships must be approved in advance in order to receive credit.
Prerequisite: Department approval and minimum overall and COBA GPA of 2.5.

Marketing

MKTG 3310. Principles Of Marketing. 3 Hours.

Students are provided general knowledge on the marketing of goods, services, and ideas. They will focus on key marketing concepts and the role of marketing within organizations. Students will learn how marketers deliver value in satisfying customer needs and wants in a dynamic global environment. Students will understand the elements of the marketing mix, market segmentation and targeting, marketing strategies, consumer behavior, marketing research, supply chain management, branding and product development, pricing strategies, professional selling, market planning, and promotion.
Prerequisite: Junior standing.

MKTG 3320. Consumer Behavior. 3 Hours.

A study of consumer decision-making processes in marketing and the factors that influence these processes.
Prerequisite: MKTG 3310.

MKTG 3328. Professional Selling. 3 Hours.

In this course, students will learn the principles of trust-based relationship selling used by businesses offering products or services to other businesses. Included are sales strategies and techniques to build trust, determine customers' needs, address their concerns, and close sales.
Prerequisite: MKTG 3310.

MKTG 3335. Retailing. 3 Hours.

This course includes the evolution of retailing, the scope of retailing, store location, store layout, organization, the customer, buying markets, receiving and marketing merchandise, mark-up, stock control, merchandise plan, fashions, retail credit, accounting, insurance, and sales promotion.
Prerequisite: MKTG 3310.

MKTG 3350. Services Marketing Management. 3 Hours.

This course examines the characteristics of the service domain. The planning, organization, production, and marketing of quality services will be the focus of the course.
Prerequisite: MGMT 3310 and MKTG 3310.

MKTG 3360. Supply Chain Management. 3 Hours.

A study of the marketing channels of distribution and the management of the integrated supply chain for products and services. The course addresses both upstream (suppliers) and downstream (channels of distribution) organizational members. Topics include purchasing, supplier selection/development, inter-organizational information systems, risk management, physical distribution, logistics, warehousing, channel relationships, and inventory management.
Prerequisite: MGMT 3310, MKTG 3310 and BANA 2372.

MKTG 3370. Mkt Comm Promotional Strategy. 3 Hours.

A study of contemporary issues in marketing communications. An examination of how the elements of the promotional mix, with emphasis on advertising, are used to develop effective marketing strategies.
Prerequisite: MKTG 3310.

MKTG 4080. Independent Study. 1-3 Hours.

The student may pursue special studies for which a special course is not organized. The credit in this course varies according to the work performed. Variable Credit (1-3).
Prerequisite: 30 hours in Business and Economics and consent of the instructor.

MKTG 4085. Special Topic. 1-3 Hours.

This course of faculty-led study is designed to provide undergraduate students exposure to new Marketing topics and concepts in a course setting. Variable credit (1-3).

MKTG 4330. Sales Management. 3 Hours.

A study of the selling process and the principles involved in the managing of the selling function. Provides an overview of the field of sales management and the role of the sales manager.
Prerequisite: MKTG 3328.

MKTG 4340. Internat'l Managmnt & Marketng. 3 Hours.

Surveys the economic, cultural and political foundations of international marketing systems, the foreign consumer, product policies, and distributional structures as well as the promotional and marketing research phases of foreign operations.
Prerequisite: Available to business majors only.

MKTG 4350. Marketing Research. 3 Hours.

The study of methods of collecting and analyzing information to be used in determining marketing strategy and making marketing decisions. Available to business majors only.
Prerequisite: MKTG 3310, BANA 3363.

MKTG 4389. Internship. 3 Hours.

This course is course designed to provide the student with an opportunity to apply academic skills in a practical work environment. (See Internship Coordinator prior to enrolling.) All internships must be approved in advance in order to receive credit.
Prerequisite: Department approval and minimum overall and COBA GPA of 2.5.

MKTG 4390. Strategic Marketing Management. 3 Hours.

In this course, students will learn the application of managerial principles in the development and execution of marketing strategy.
Prerequisite: MGMT 3310 & MKTG 3310.

Chair: Gerald Kohers

Roger Dale Abshire, DBA, Professor of Marketing, Department of Mgmt, Mktg, & Info Systems, DBA, Louisiana Tech University; MBA, Univ of Arkansas-Fayetteville; BS, McNeese State University

Irfan Ahmed, PHD, Associate Professor of Marketing, Department of Mgmt, Mktg, & Info Systems, PHD, Texas A&M University; MBA, The Indian Institute of Mgmt; BA, Osmania University

Carrie A Belsito, PHD, Assistant Professor of Management, Department of Mgmt, Mktg, & Info Systems, PHD, Texas A&M University; BS, California St Un-Fresno

Charles James Capps, DBA, Professor of Management, Department of Mgmt, Mktg, & Info Systems, DBA, Louisiana Tech University; MBA, Univ of Portland; BA, Univ of Texas At Austin

Christopher M Cassidy, PHD, Associate Professor of Management, Department of Mgmt, Mktg, & Info Systems, PHD, Texas A&M University; MBA, Gonzaga University; BS, U.S.Air Force Academy

Jamie Don Collins, PHD, Associate Professor of Management, Department of Mgmt, Mktg, & Info Systems, PHD, Texas A&M University; MBA, Texas A&M University; BS, Missouri State University

William A Ellegood, PHD, Assistant Professor of Management, Department of Mgmt, Mktg, & Info Systems, PHD, Univ of Missouri-St Louis; MBA, Ball State University; BS, Kettering University

Adele Renee Gravois, PHD, Associate Professor of Marketing, Department of Mgmt, Mktg, & Info Systems, PHD, Virginia Polytechnic&State U; MBA, Univ of Houston-Main; BA, Southeastern Louisiana Univ.; BA, Southeastern Louisiana Univ.

Carla D Jones, PHD, Assistant Professor of Management, Department of Mgmt, Mktg, & Info Systems, PHD, Arizona State University; MBA, Northwestern University; BS, California St Un-Northridge

Joseph K. Kavanaugh, PHD, Professor of Management and Marketing, Department of Mgmt, Mktg, & Info Systems, PHD, LSU & A&M College; MA, Ohio University; MED, Ohio University; BA, Oakland University

Gerald Kohers, PHD, Professor of Management Information Systems and Chair, Dept of Mgmt and Mktg, Department of Mgmt, Mktg, & Info Systems, PHD, Virginia Polytechnic&State U; MBA, Virginia Polytechnic&State U; BS, Mississippi State University

Juliana D Lilly, PHD, Professor of Management, Department of Mgmt, Mktg, & Info Systems, PHD, Univ of Texas-Arlington; MBA, Stephen F Austin University; BS, Univ of Houston-Main

Sanjay S. Mehta, PHD, Professor of Marketing, Department of Mgmt, Mktg, & Info Systems, PHD, Univ of North Texas; MS, Univ of North Texas; MBA, Angelo State University; BS, Angelo State University

Carliss Denise Miller, PHD, Assistant Professor of Management, Department of Mgmt, Mktg, & Info Systems, PHD, Univ of Texas At Dallas; MBA, Univ of Florida; BA, Univ of Texas-Arlington

John Jerome Newbold, PHD, Associate Professor of Marketing, Department of Mgmt, Mktg, & Info Systems, PHD, St Louis University; MBA, Univ of Cincinnati; BS, Illinois State University

Michael W Pass, PHD, Professor of Marketing, Department of Mgmt, Mktg, & Info Systems, PHD, Arizona State University; MBA, Georgia State University; ABJ, Univ of Georgia

Christopher R Reutzel, PHD, Assistant Professor of Management, Department of Mgmt, Mktg, & Info Systems, PHD, Texas A&M University; BS, Southern Utah University

Jason Matthew Riley, PHD, Assistant Professor of Management, Department of Mgmt, Mktg, & Info Systems, PHD, Clemson University; MBA, Michigan State University; BA, Iowa State University

Aneika L Simmons, PHD, Associate Professor of Management, Department of Mgmt, Mktg, & Info Systems, PHD, Texas A&M University; MA, Univ of Houston-Main; BBA, Univ of Texas At Austin

Stanislaus Christadoss Simon Solomon, PHD, Assistant Professor of Management, Department of Mgmt, Mktg, & Info Systems, PHD, Univ of Missouri-St Louis; MS, California St Un-Sacramento; BE, University of Madras

Kevin Donald Sweeney, PHD, Assistant Professor of Management, Department of Mgmt, Mktg, & Info Systems, PHD, Univ of Maryland-College Park; BS, Truman State University; BS, Truman State University

Kathleen Mary Utecht, PHD, Professor of Management, Department of Mgmt, Mktg, & Info Systems, PHD, Michigan State University; MA, Lancaster University; BA, Elmira College

Janis A Warner, PHD, Associate Professor of Management Information Systems, Department of Mgmt, Mktg, & Info Systems, PHD, Florida-Atlantic U; MBA, Univ of Denver; BA, Saint Mary'S

Kamphol Wipawayangkool, PHD, Assistant Professor of Management Information Systems, Department of Mgmt, Mktg, & Info Systems, PHD, Univ of Texas-Arlington; MS, Univ of Houston-Clear Lake; BS, Prince of Songkla University

Pamela J Zelbst, PHD, Professor of Management, Department of Mgmt, Mktg, & Info Systems, PHD, Univ of Texas-Arlington; MBA, Sam Houston State University; BBA, Sam Houston State University

Interim Faculty

Jerrine Green Baker, MBA, Lecturer of Management and Marketing, Department of Mgmt, Mktg, & Info Systems, MBA, Virginia Commonwealth Univ; BS, Averett University

Claudia Smith Davis, MBA, Lecturer of Management, Department of Mgmt, Mktg, & Info Systems, MBA, Sam Houston State University; BBA, Sam Houston State University

Gregory L. Dickens, MBA, Lecturer of Management, Department of Mgmt, Mktg, & Info Systems, MBA, Sam Houston State University; BBA, Sam Houston State University

Robert Trezevant Jones, PHD, Lecturer of Management Information Systems, Department of Mgmt, Mktg, & Info Systems, PHD, Texas A&M University; MS, Texas A&M University; BS, Texas A&M University

Gary Lynn Payne, MBA, Lecturer of Marketing, Department of Mgmt, Mktg, & Info Systems, MBA, Sam Houston State University; BBA, Texas State Univ-San Marcos

Premalatha Unnikrishnan, MBA, Lecturer of Management Information Systems, Department of Mgmt, Mktg, & Info Systems, MBA, Univ of New Orleans; MBA, University of Poona; BCS, University of Poona